UTILIZAÇÃO DA METODOLOGIA DE ANÁLISE E SOLUÇÃO DE PROBLEMAS MASP - PARA REDUÇÃO DO ÍNDICE DE PROBLEMAS DE QUALIDADE DE UMA INDÚSTRIA AUTOMOTIVA DE BORRACHA DE VEDAÇÃO

Abstract

This paper explains the use of the problem analysis and troubleshooting methodology –MASP, aiming at reducing the quality problem rate of an automotive sealing industry. This theme is due to the fact that, following the quality problems in an automotive sealing industry it was found that they represent the largest negative index of such company. A non-compliant part is most often scrapped or reworked, both of which are non-budget costs, such as skilled labor for reworking, overtime labor, scrap scrap, process, among others. After completing all stages of the problem analysis and troubleshooting methodology - MASP - it was possible to satisfactorily reduce the quality problem rate and consequently brought significant financial gains for the company in question. To achieve these results, simple but efficient and effective improvements were production process as well as the means of manufacture. The aim of this work is to point out the relevance in the adoption of continuous improvement as a constant practice in companies of any branch, in order to reach goals that are both company and cost-effective with regard to the maximum quality widely demanded by customers.