FATORES QUE INFLUENCIAM A ADOÇÃO DE SISTEMAS ERP EM PEQUENAS E MÉDIAS EMPRESAS: estudo de casos múltiplos no Sul de Minas Gerais

Abstract

This paper analyzes the adoption of Enterprise Resource Planning (ERP) systems in small and medium enterprises (SMEs). It is believed that the adoption of Information Systems (IS) of the ERP type in SMEs can provide better control of organizational processes and quality in the information that guide decision making. Thus, the objective of this research was to identify and analyze the factors that influence the adoption of ERP information systems in SMEs. This purpose was achieved through a qualitative approach, inductive logic, interpretive epistemology and conducting a case study. multiple companies in Southern Minas Gerais, Brazil. It was observed that the adoption of ERP information systems in SMEs is more influenced by Technological and Organizational constructs than by Environmental factors. Variables such as commercial partnerships, external support and competitiveness were not observed as determinants for the adoption of an ERP type IS.