RESILIÊNCIA NA CULTURA DE SEGURANÇA DO TRABALHO

Abstract

This Course Conclusion Paper aims at the study of Workplace Safety Management through the view of Resilience Engineering, a management model where professionals seek to see beyond the rules that are imposed on the workers of a company, the focus is to find out what it leads workers to comply with these rules, and above all, to comply with them with the awareness that it is for their own good and for the collective good of the employees. To present the concept, a little of the history, the proposals and advantages of this way of seeing and thinking about security. Analysis methods developed by leading scholars in the field of occupational safety management, such as Zohar, Westrum and Hudson, are used in order to demonstrate how their visions that leveraged the new safety philosophy were important to arrive at the development that we have today , and how they can be used to enhance an organization's workplace safety culture. Resilience Engineering also seeks to understand how a person and a group of people inserted in a system deal with the pressure they are subjected to, how they manage to stay focused on their objective, without dispersing, reducing the risk of accidents, and finally, to study the ability of a system to return to its normal operation after suffering damage without letting its negative effects spread through the company.