OTIMIZAÇÃO DE PROCESSO PARA RESOLVER PROBLEMAS DE QUALIDADE: um estudo de caso da montagem do produto AirFryer

Abstract

This article explores the MASP method of problem analysis and solution, demonstrating its potential application in the household appliances manufacturing sector, particularly in process optimization. It covers the definitions of the methodology, showcasing its origins, stages, description, and fundamental differentiation between MASP and the PDCA cycle. During the study, these methods were applied to resolve the assembly issue of the air fryer appliance and reduce rework costs resulting from flaws in the parameters of the plastic injection process. Conclusively, it can be stated that the objective was achieved, namely, the plastic injection parameters were adjusted, and the process was reinstated. It is emphasized that through this pursuit of problem-solving, changes are developed, enabling the attainment of optimal results.