IMPLANTAÇÃO DE UM SISTEMA DE QUALIDADE: cinco senso em organizações de manufatura, promovendo mudanças e melhorias no ambiente de trabalho

Abstract

Since the inception of the first business organizations some of the goals most sought by any manager involve the continuous reduction of waste and also the creation of systematized services, these actions are usually practiced in our work routines, even without realizing it, with the implementation of a program quality to help, direct and organize these habits at work can achieve goals with more agility. This work will show feasibility of the five senses quality program for the business organizations sectors, leaving in a visible way its innumerable advantages, such as: creating a private and clear internal communication method, maintaining a team with individuals trained and committed to preserving a healthy organized labor, and a controlled stock of active goods or assets. Therefore, methods will be presented for these changes, which will make clear and facilitate implementation practice.