IMPLANTAÇÃO DO SISTEMA DE GESTÃO DA QUALIDADE PBQP-H EM EMPRESAS DA CONSTRUÇÃO CIVIL

Abstract

The number of construction companies seeking certification of their quality management systems has become larger in recent years. Highlighting is the Brazilian Habitat Quality and Productivity Program (PBQP-H), which is a quality program created by the federal government specifically for companies in the construction sector. This paper aims to present a case study of a construction company in the city of Machado in which implemented the quality management system due to the higher market demand in relation to the quality of the final product, process standardization, and prerequisite for approval. of federal government works projects as well as a differential with the city's construction companies. It will be presented how is the process of implementation and what are the levels of service of SiAC (Conformity Assessment System of Services Companies and Construction Works).